Cancellation Policy

Website: Tillto Shop
Contact: +91 93458 48425
Address: 1st Floor, Tillto Apparels, Thenpathi, Sirkazhi (Tk), Mayiladuthurai (Dt)

1. Overview

At Tillto, we value your satisfaction. If you need to cancel an order for any reason, we’ve made the process simple and transparent. This policy applies to all men’s clothing products available on Tillto Shop.

2. Cancellation Eligibility

You can request an order cancellation if:

The order has not been shipped yet.
The order is within 2 hours of placement (for immediate processing).

Orders that are already shipped or delivered cannot be canceled but can be returned according to our return policy.

3. How to Cancel an Order

To cancel your order, you can:

Call us directly: +91 93458 48425
Email us: support@tilltoshop.com (replace with your support email)
Submit a cancellation request via your Tillto Shop account.

Please provide:

Order Number
Name and Contact Number
Reason for Cancellation

4. Refund Process

Once your cancellation is approved, the refund will be processed within 5–7 business days.
Refunds will be credited to the original payment method used during purchase.
Bank processing times may vary depending on your bank.

5. Important Notes

If an order is canceled after shipping, it cannot be refunded, but you may follow our return policy upon delivery.
Refunds do not include shipping charges if the item has already been dispatched.
Tillto reserves the right to refuse cancellation for any order in exceptional circumstances.